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Fairy Baby Creations Policies

Warning:

  • Products may contains small parts and/or ribbons/cords that can cause choking or strangulation if not used correctly. 

  • Never leave your little one  alone with this product. 

  • Remove garlands from prams/carseat once your little one is sitting up.

  • Never attach to cords, ribbons, laces or loose parts of clothing. Your little one could be strangled.

  • Remove product when your little one is sleeping.

  • Dummy clips are not toys and should not be chewed.

Safety 

  • Fairy Baby Creation end products have been independently lab tested to comply with UK and EU laws on toy and dummy clip safety.   (EN 71-3 and BS EN 12586:2007+A1:2011). 

  • Toys and garlands conform to CE requirements and contain CE marking.

  • Fairy baby creations only uses the best component parts from suppliers who's products products have been independently EN71-3 tested.

  • All products contain a detailed safety and product care leaflet to guide you on the best safety and care of Fairy Baby Creation Products.

  • Please keep the information leaflet provided for future use.

  • Fairy Baby Creations recommends silicone and wooden products are replaced every 6 months due to hygiene reasons. 

 

Check Product Before Use:

  • Safety is really important to me, each component is thoroughly checked before you receive it and is only sent if it passes inspection.

  • Before each use please check product is still in top condition and dispose of it if there is any signs of damaged.

 

Care for your products:

  • Wash silicone products in warm water soapy water and leave leave to air dry.

  • Wipe wood products with a damp cloth or baby wipe; do not to soak wood as it may damage the product.

  • For extra protection you may wish to treat wood products with food grade oil. (eg Olive oil or coconut Oil).

Eco Friendly and recyclable:

  • All products are made from eco friendly silicone,  beach wood and maple wood.

  • Packaging is recycle-able and compostable.

  • Plastic is only used if there is no other alternative available (eg, Chew buddy safety clasps).

  • Where plastic is used I am constantly researching alternative product options.

Product variation:

  • Colour of beads may appear slightly different from pictures. 

  • Wood products contain natural pattern variations which make each product unique.

  • Bead type my vary.

  • In the event of a change in design from original pictures, you will always be notified before shipping and if you are not happy with the design you can cancel your order with a full refund. 

Shipping and Returns Policy:

Shipping: Every effort is made to ship products to you as quickly as possible. Our aim is for you to receive your products within 1-2 weeks. (for engraved products please allow 3 weeks). If however a product is out of stock or waiting to be delivered shipment may take a little longer, in this case you will be notified ASAP of delays and offered the chance to cancel your order with a full refund.

All products are shipped via royal mail, please be aware there may be delays in shipping due to Covid that are beyond our control. 

Orders over £10 will be shipped royal mail 1st class tracked. Orders over £25 will be shipped for free.

 

Returns: All products are custom made as such returns are not accepted.

If a product has is damaged and is not your fault please contact me to arrange return of faulty product and a new one will be sent to you.

Refunds are only given in exceptional circumstances. 

This does not effect your statuary rights.

Terms and Conditions

 

Welcome to www.fairybabycreations.com!

These terms and conditions outline the rules and regulations for the use of Fairy Baby Creations's Website, located at www.fairybabycreations.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use www.fairybabycreations.com if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


Cookies

We employ the use of cookies. By accessing www.fairybabycreations.com, you agreed to use cookies in agreement with the Fairy Baby Creations's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Fairy Baby Creations and/or its licensors own the intellectual property rights for all material on www.fairybabycreations.com. All intellectual property rights are reserved. You may access this from www.fairybabycreations.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

    *Republish material from www.fairybabycreations.com
    Sell, rent or sub-license material from www.fairybabycreations.com
    *Reproduce, duplicate or copy material from www.fairybabycreations.com
    *Redistribute content from www.fairybabycreations.com

This Agreement shall begin on the date 01/01/2020

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Fairy Baby Creations does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Fairy Baby Creations, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Fairy Baby Creations shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Fairy Baby Creations reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:


You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party.

The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Fairy Baby Creations a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval:


    Government agencies;
    Search engines;
    News organisations;
    Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses.
    System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.


These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:


    commonly-known consumer and/or business information sources;
    dot.com community sites;
    associations or other groups representing charities;
    online directory distributors;
    internet portals;
    accounting, law and consulting firms; and
    educational institutions and trade associations.


We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Fairy Baby Creations; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Fairy Baby Creations. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:


    By use of our corporate name; or
    By use of the uniform resource locator being linked to; or
    By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.


No use of Fairy Baby Creations's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Privacy Policy

Fair Processing Notice - How We Use Personal Information
1. Who we are
When we refer to “we”, “us” and “our” in this notice it means Fairy Baby Creations and Chew Fairy.
When we say, “individuals” in this notice, we mean anyone whose personal information we may collect, including: 
• anyone requesting a quotation for a product to be drawn up and whose details are provided during the quotation process
• any customer who requires their product to be delivered to them
• any customer who provides their contact information and agrees to further contact from us.

2. How we use personal information
We use personal information in the following ways:
• to provide quotes and arrange delivery of products.
There is no obligation to provide us with personal information, but we cannot provide our products and services without it.
Anyone whose personal information we hold has the right to object to us using it. They can do this at any time by telling us and we will consider the request and either stop using their personal information or explain why we are not able to. Further details can be found below.

3. The personal information we collect
We collect the following types of personal information so we can complete the activities in section 2, “How we use personal information”:
• basic personal details such as name, age, date of birth and address
• family, lifestyle and social circumstances, such as marital status, dependants and employment type
• photographs where the customer has requested these being added to a product or provided consent for them to be used in marketing activities.
• business activities such as goods and services offered.

4. Where we collect personal information
Direct from individuals, their representatives or information they have made public, for example, on social media.
From other persons or organisations, for example:
• Etsy or www.fairybabycreations.com where a customer has placed an order
• Facebook where an order or quotation has taken place
• Instagram where an order or quotation has taken place
6. Sharing personal information
We may share personal information with:
• Royal Mail or other delivery company where product is to be delivered
7. How long we keep personal information
We keep information only for as long as we need it to administer the sale or as required by law or contract.
8. Know your rights
Any individual whose personal information we hold has the right to:
• object to us processing it. We will either agree to stop processing or explain why we are unable to (the right to object)
• ask for a copy of their personal information we hold, subject to certain exemptions (a data subject access request)
• ask us to update or correct their personal information to ensure its accuracy (the right of rectification)
• ask us to delete their personal information from our records if it is no longer needed for the original purpose (the right to be forgotten)
• ask us to restrict the processing of their personal information in certain circumstances (the right of restriction)
• ask for a copy of their personal information, so it can be used for their own purposes (the right to data portability)
• complain if they feel their personal information has been mishandled. We encourage individuals to come to us in the first instance but they are entitled to complain directly to the Information Commissioner’s Office (ICO) www.ico.org.uk
• ask us, at any time, to stop processing their personal information, if the processing is based only on individual consent (the right to withdraw consent).
If you wish to exercise any of these rights please contact us at:
16 The Oaks, Litherland, Liverpool, L21 9ND
Email: fairybabycreations@gmail.com

9. Changes to our Fair Processing Notice
Occasionally it may be necessary to make changes to this fair processing notice. When that happens we will provide an updated version at the earliest opportunity.